Quality Assurance Manager (Suwanee, GA)

Maxxis International, the U.S. division of a global tire manufacturer headquartered in Suwanee, GA, has a challenging opportunity for a Quality Assurance Manager at Maxxis Technology Center. This outstanding career opportunity is for an individual who is passionate about the tire industry and possesses excellent computer skills, solid verbal and written communications skills, and has a strong desire to excel.

Responsibilities:

  • Participate and support RE and OE market product quality related issues
  • Conduct quality design reviews that are data driven and use analytical tools and problem solving techniques {e.g. Plan, Do, Check, Act (PDCA), 5-Why Analysis, Ishakawa (Fishbone) Diagram, Failure Modes and Effects Analysis}
  • Provide technical expertise, training, facilitation and tools to promote continuous improvement efforts across all departments as well as with customers.
  • Improve reliability of new product development processes
  • Maintain company quality standards
  • Review products, processes and systems on an ongoing basis to determine where improvements can be made
  • Coordinate all QA/QC activities with the site managers and coordinate all quality-related correspondence with the development team
  • Review warranty claims tire inspection reports, compensation reports, and warranty claim packets before issuing to customers
  • Review NA Warranty related monthly year to date report, monthly factory report, and quarterly factory reports for automotive, ATV, MC, and bicycle tire products.
  • Manage, assist, and support employees in the Warranty Claims department
  • Update the warranty claims process status sheets in SAP

 

Competencies:

  • Proficiency in Word, PowerPoint, and Excel required
  • Report writing, communication, organization, and interpersonal skills required
  • Knowledge of lab quality assurance procedures and practices required

 

Qualifications:

  • BS/MS degree in Industrial, Mechanical, Civil, or Chemical engineering preferred
  • Black Belt Six Sigma preferred
  • 3+ years tire quality/warranty claim or related experience required
  • 5+ years of experience in a supervisory role required
  • Statistical Data analysis experience

 

We know that sharp, hardworking; high-quality people make our business successful.  Experienced professionals who have a good business sense, are organized, reliable and possess a strong work ethic should apply. Applicants must have strong analysis and judgment skills and have the ability to work well in a team environment.

 

We offer a competitive salary, attractive benefits and excellent career growth opportunities. For confidential consideration, please send resume with salary requirements to hr@maxxis.com.

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