BICYCLE WARRANTY AND CLAIMS INFORMATION
TERMS AND CONDITIONS
Maxxis warrants to the original retail purchaser (“Purchaser”) of every new Maxxis® brand bicycle tire, including but not limited to the Maxxis website and used exclusively in North America, that the Tire (“Tire”) will be free from defect in material and workmanship for up to one year from date of purchase or until there is no serviceable original tread depth (as determined at the reasonable discretion of Maxxis) remaining on the Tire (“Limited Warranty”), whichever comes first.
*Retailer* will replace the defective Tire (WITH PROOF OF PURCHASE) with a comparable new Maxxis brand tire. Any applicable taxes are not covered by the Limited Warranty.
The Limited Warranty does not apply to damage or defect relating to: (1) road hazards (such as cuts, snags, punctures or bruises), impact breaks, tire plugs and/or repair, vandalism, accidents, abusive or unusual operating conditions, fire and/or chemical corrosion; (2) improper operation or maintenance such as but not limited to under or over-inflation, load, speed and inflation practices resulting in excessive operational conditions; (3) improper sizing, wheel alignment, Tire mounting or rim fit; or (4) bicycle mechanical problems (such as faulty, worn or malfunctioning brakes).
Maxxis does not condone the use of liquid sealant on any of its Tires other than Road Tubeless, Road Tubular and Tubeless Ready. Use of liquid sealants with any other Maxxis Tire will void the Limited Warranty.
Maxxis tires contain barcodes and date stamps which allow for tracking of production runs on the inside of the casing. Tires with barcodes and/or date stamps that have been defaced, modified or removed are likely “grey market” products and are not covered by the Limited Warranty.
All Maxxis bicycle inner tubes are inspected and tested after production to ensure that they are free and clear of any manufacturing defect. Due to the high frequency of user error during the tube mounting process, all Maxxis bicycle inner tubes are not warrantable.
Except as stated above and unless otherwise provided by law, there is no warranty of merchantability or of fitness for a particular purpose or any other warranty, express or implied.
Limitation of Remedy:
Replacement of the Tire is the sole and exclusive remedy in the event of breach of any warranty or of any agreement relating to the tire.
Limitation of Liability:
In no event shall Maxxis be liable for any incidental, indirect, special or consequential damages or liabilities (including but not limited to incidental or consequential damages for loss of time, inconvenience, loss of use of bicycle, or any other consequential or incidental loss) in connection with the purchase, use, or operation of the tire, whether due to a breach of warranty, breach of contract, or otherwise.
WARRANTY CLAIMS PROCEDURE (North America Only)
In order to expedite the warranty claim process, Maxxis works with its distribution partners to support consumer Limited Warranty service through local bike shops and online retailers. Purchaser should request Limited Warranty support through the retailer from whom they purchased their Tires. If Purchaser is unable to visit or contact their retailer, warranty claims can be submitted through the Maxxis warranty page. Submission of Limited Warranty claims through Maxxis may involve additional steps on the part of the Purchaser.